Spring!

I am at an Internet cafe right now, since I had to send some stuff over the Internet and I was in need in a real good Internet connexion. I am setting next to 2 Ambulances, ready to go at any time.

I didn't blog for a little while, my Internet connexion is on and off at home and it's not really reliable. Most of the time, I have the Internet, and the signal I catch is strong enough to let me blog and surf the Internet as long as I want. Most of the time.

I get my hair cut, but it took 2 hours, which I find hilarious. I want to a hairdresser school. The cut is ok, but it just it took 2 hours before get it completely done. Good thing I wasn't in a hurry.

Things are pretty smooth, as I am still working at the same jobs, no more to do some job searching anymore, as I get really lazy on that part.

I am just happy to see all the snow gone. The weather is still a bit cold, but I can tolerate a cold wheater, as soon as there's no snow. Which is the case now.

Beautiful Sunday out in the Sun

I didn't blog that much these last days. I was way too busy at doing nothing and everything. Today was a beautiful day and I want out for a walk on Mont-Royal Avenue. I just like the area so much. There were a lot of people out there doing the same thing as me. I had brought my camera with me, but I didn't took any pictures, as I was too busy shopping. I shop and walk around and it was about it, I went back home, and there I learn a good news.

The place were I use to work are in need of people, so I am going to be able to work there on weekend. I receive the email on today and reply to it just a couple of hours ago. So let say my search for a part-time job is over for now. I am not that in need of extra money at this time, but with Spring and Summer that will come I hope really soon, extra cash is more than welcome.

I hope to do a little trip someplace this summer. Last summer, I almost went to Prince Edward Island. I would like to visit Toronto, since I never visit. I would like to see New York too. Anyway, I will be able to visit the 2 if I can still working at my 2 jobs for a couple of weeks. I don't have other plan for now. But knowing myself, I might turning out working like crazy once again during Summer time, especially now that I had been called back from the other job. I just work will continue there in the Summer too. I hate to search for jobs. I try to find myself a part-time job, but I find it difficult. But it's seem like my search is offer for now. I am just waiting for a confirmation.

Chiodos, First part of Linkin Part, Montreal, Bell Centre, February 22, 2008

Coheed and Cambura, second part of Linkin Park, Montreal, Bell Centre, February 22, 2008

Linkin Park - Montreal, Bell Centre, February 22, 2008

Me and my Linkin Park t-shirt

I didn’t blog for a long time here. I have been busy at work. We had the opportunity to do some overtime, which I find great. There are so many people quitting this job. It’s not an easy job, but when you can do overtime, it’s worth it. So let say I am staying there until they won’t let me do overtime no more. On that day, I will begin my search for another job. But so far, I have been working at that place since last November and they always been in need of overtime. And now I am a bit more comfortable at the job, it’s not so bad doing overtime there.

Most of the calls are in English, so I get the chance to practice everyday my English. I can now say myself bilingual lol. I didn’t really want to work in English at first, but I didn’t have the choice. And now, it’s ok. But it’s funny that I find a job in English knowing what my English is….. but I guess they were really in need of people at that time. Not that my English is so bad, but I still speak English with a French accent. There’s nothing I can do about it.

And sometimes, I get some funny calls that begin in English, but because the person notice my accent, the person who is bilingual will just start speaking French lol, and than I say to the client that I am « bilingual » lol and that I can serve them in English if they prefer……… And I hate when something like this happen.

I have been to a Linkin Park concert this Friday. First part was Chiodos, second part Coheed and Cambua, and there came Linkin Park…. And I bought myself a t-shirt, just like my friend, as a souvenir of my first concert at the Bell Center. You can see the pic of myself in the t-shit here. And a pic of Linkin Park. I took a lot of pics, but my digital camera is not so good and it’s getting worst when taking pictures in the dark.

It’s the second time of my life I get a t-shirt of a band……. First time was a t-shit of New Kids on the Block, and it was a long time ago lol!

My search for a second job continue

It didn't work out for my second job for the only good reason that my charming supervisor was too slow to forward my request for my fix work schedule. When I went out of the interview, the employer told me I had the job, but I need to be able to give regular hours week after week. I told him I wasn't able to do so at the present time, and than he ask me if I had another job... which I had to told yes.... and the other job wasn't put in my resume lol Anyway, I told him that for now I didn't have a fix work schedule. He told me to give him a call when I can arrange something.

I was unlucky, because my supervisor forward my request to late and when I call the employer for the second job, he told me it was too late... It's so frustrating! All that work for nothing. Anyway, now I have my regular work schedule, so it will be easier to seek for a second job... But for now, I am currently sick....... lol

Nothing is working right for me and I wonder why. lol I am not asking that much from life. But it's seem like no matter how hard I try there's always something funny happening that just don't make the whole thing working out.

Like just for example, for earlier today, I try to access Internet from home from a wireless connexion I can usually get from my computer. Well, today, this morning, for a reason or another, it was just not working. I need to search for job, I wanted to blog. But nothing is working. As usual................................... lol

So I want to cafe, and it cost me near 2 bucks for a small coffee. And were am I.

I saw an ex co-worker of mine at a cafe

Since I don't have my own wireless connection at home, I sometimes go to a cafe near I live whenever I need to go important things, like sending resume, etc... Well, one night, I saw one of my co-worker at the job that I was before. I just look at her, I wans't too sure if it was her. She looked at me too. We didn't take. Not that I didn't want to, but she was with friends, and I wasn't feeling really comfortable to go see her, knowing she certainly work for the same employer. Anyway, I could apologize later on if we see again later, saying I wasn't sure if it was her or not. It had been a long time, but I still look the same. I didn't change my hair color yet, I am too scare of what I could look like... lol

I am off today, I like the job I have right now. There are possibilities to do extra hour. I know some people who are able to reach more than 1 000$ per 2 weeks, you just need to do extra hours. For myself, it's going fine there, and even if hard to reach the 1 000$ per 2 weeks, my latest paycheck was of 969$, I would like to stay there. To have that 969$, I made almost 18 extra hours. A lot of people do extra hours, you just need to arrive at work earlier and ask if you cn begin, which all the time is a yes as answer, if there's seat available. If I arrive early in the morning, before noon, there's good chance I will be able to do extra hours. The most I did so far was 3 extra hours in a day. It's easy and not at the same time because you just don't stop receiving calls, and after a while, when you know the job well, you just do the same thing over and over again. Which is fine with me, because I rather do the same thing over and over again than do things I don't know how to do... That's my life as a prepaid lady. lol

I have been sick for the last couple of days. I got a terrible cold that I try to get off with night pills and day pills for cold. And I begin to take vitamin A, which are good for the eyes. Since I sit in front of a computer during the day and also during my free time, a little bit of vitamin A can just help me. My cold medicine really drug me. I wasn't able to sleep one night and I took a gravol, which I usually take when I take the bus to go New Brunswick, it's just make me sleep like an angel.

I finally find an arrangement for my work schedule

I receive the good news today by email around 13h. Since I was sleeping (I was off and I like to sleep in) I just find out few minutes ago. I wanted a fix schedule in order to fit a second job into my work schedule at that job. So I was all happy to learn the great news. I need to contact the second employer. I will try to have at least one day off per week, I will be fine with that and cash will come like crazy lol

It was about time something work out for me.

My mom want to come during Easter time and I have a pal at work who want me to go at a Linkin Park concert next February 22. So let's say I have a lot of expenses to cover. The concert will cost me 40$, she only wants a Linkin Park t-shirt. The co-worker already buy ticket, she was supposed to go with someone else, but she cannot reach the other person, so I am back-up. I never want to a concert at Bell Centre, so it's going to be fun. I need to buy a 24 poses camera that aloud to take pictures in the dark. I have a digital camera, but it's not good to take pictures in the dark. So for the pal, she have a cell phone with she can take pictures, but it doesn't work in the dark.

Nothing much, just hope it work out with the second employer. If not, it will be easier to find a second job now that I have a fix regular work schedule. It wasn't the case before.

Long hours at work

Time is passing and I just hope I will last at least 6 months at my present job, so I can get experience and get a better job...... I did a bunch of extra hours. I always try to arrive early at my job, that way I can go extra hours. That way, my pay is better. My 2 last pay were relatively good, because I work during the holidays, so now, I am doing extra hours to get the same amount of money on my next pay. I got 2 good job evaluations, and I hope to stay at the same job for a little while.

I have the first 6 weeks. During those 6 first weeks, the employer could fired me at anyime, at his own discretion. Since I have now pass those 6 weeks, I am a little bit more calm.

But the bad thing about that job is the work schedule. I never work at the same hours and my 2 days of vacation are not always one after the other, which really bother me because I feel I am not well treat and I really thing the employer have no consideration for me at all, not giving me 2 days streight in a row. So it's one of the reason why I want to change of job. I ask to my supervisor to have the same work schedule week after week, telling him I didn`t mind working the wekends, but I wanted the same week schedule for every week. To that, he responses that he had to forward my request and that he won't do so for now because, he told me, "we will see".

Anyway, I was so piss off by him, me 27, with degrees, bilingual, no criminal record asking for a regular work schedule and him, just turning his back out of me and not taking my request seriously. Wow........... So I told myself I will stay a little while, do extra hours to get a better pay and say goodbye whatever I can..............

Some really don't have it. I know some people working were I work now, at the call center for a cellphone service provider who have criminal record. Everyday we deal with personal information, credit card numbers, but the employer doesn't seem to care who are his employees. But do I really care either? And that's hit the point where I would like to go someplace else, Quebeckers really don't have it.

Working on Christmas Eve

I am working today, my shift begin at 13h30. I just hope it will be one of those quiet day, I need one. It's getting anoying receiving calls one after the other. There's people actally who wait 20 minutes over the phone until to get an agent. Customers keep calling and calling... You barely have time to hang up that you immediately receive another call...

Anyway, the good news is that I don't work on Christmas day, so I might walk aound. I just wish it won't rain. And the bad news is that work on Boxing Day. I begin to really hate my job. I have work schedule still changing from week to week and I don't have 2 days off in a row, which I really don't understand the reason why. If still going on like this, I might begin to look for another job in January. There's no way I can continue like this. One day you work from 15 to midnight, another day 11h to 20h... Is it too much asking to have a fix schedule? I cannot work at my other job as much as I would like because of that.

Nothing much going on

I didn't get evaluate at my job yet. I work until midnight yesterday. After 21h, I might receive 2 or 3 calls, but it's about all. I got a mam asking me how to do the capital letters in his SMS. Well, I had to ask for that one. A very difficult one. Lol! Anyway, usually, by pressing *, you can text in capital letters, but it's depend of the handset. But I have to ask and I might appear super dumb about cell phone. We didn't learn the basic in training. I guess they taught that we all known what an handset is about.

Anyway for my part, I didn't know anything about hanset when I first start that job. I got my pay check today, it's not so bad, but I would have like a bigger pay check, especially knowing that I can barely work at my second job with the crazy work schedule. I heard that if we were willing to do 3 to midnight from Monday to Friday, we can have the Saturday and Sunday off, at least. If the job was paying just a bit better, I could see myself there for quite a long time. For now, I have a job, at least. I discove a full of things on different co-workers, one was in New York on September 11, another change of job because someone got a promotion while he was knowing everything, an another one couldn't get a 21$ per hour paying job because of a criminal record. I told her it wasn't so bad, that she was going to work with me lol. It's seem like we all have our little things.

All job seekers hoping for the best.

My new job is getting more usual

I am not going to New Brunswick for Christmas. I won't have nothing much to do during that time, if it's not blogging. I might work during Christmas time, I don't know my work schedule yet. The job is not so bad. I didn't have any evaluation yet (thanks God lol), but other co-worker did.

I know I already did something wrong because I had to follow-up on something that I did and wasn't supposed to do. I explain the situation in writting, I didn't have the chance to talk face-to-face to my coach. I just hope I won't loose the job because what happen. I didn't get any news from it. Anyway, I was just trying to do my best, but when you think of it, the incident is a little bit hilarious. I was just trying to make the custome happy, my own way. I am doing to see what happen. I have receive my work schedule fo next week, so I know I am woking next week.

The job is sometime confusing and since I don't know nothing about cell phone, it's a little bit more challenging for me. Like for example, a guy once had a number save somewhere in his handset, I gave him the indication, everything went find, but when he asked me who to erase the number, I was stuck, I just don't know how it's work. Anyway, most customers know how work their handset, lucky me lol.

Why a cell phone is being call an handset?

For that one, I really don't know. How come a cell phone is calling an handset, I trully don't know and I don't really understand the word handset, it's all new fo me. There's all kind of words related to the cell phone and it's make it difficult to serve in French and English at the same time. It can get very confusing and there's all kind of thing you need to know.

They cut our training session at the job, so we actually only gor one full day of integration, and for the rest, we were all by ourself, people quite almost one after the other. There's a couple of things I now know how to go, but there's so much thing that it make us feel miserable, since they don't seem to much in a hurry to provide help when one of us ask question. They really don't seem to care at all. It's one of the most difficult job I have never had, because I feel I haven't been well-train and they mess up with our integration period, plus other things.

I actually need to give my employee id to a guy was unhappy with the services I provide him. I resolve his call in 30 minutes (it's only my third day there lol) and I throught I was doing well because I has been able to do everything I need to do for him. It's just it took me some time to answer a question he got at the end. It took me some time because I wasn't able to find the information and I didn't want to tell him something wrong.

I came out with the right answer, all proud of myself. But unfortunately, the guy wasn't satisfy. Because of the waiting period he got before getting me, and after that, the time that he pass with me. I didn't hesitate to provide him my id employee because he actually ask for my last name, which he were told not to provide, only our id number. I don't mind because anyway, we were told that almost each call are listen by someone and if I wouldn't had given my id number, I could have get in trouble and the guy could believe that I am hidden or something.

Anyway, I really tired, I still don't have the Internet at home, the Bell technician never come, and I am about to close my account with them. I just hope to finish that week at least at work and next week will be another week... in hell lol!

Getting through my third week in a call center

Since I unfortunately didn't get fired yet, I am starting my third week in a call center lol! A third long week. Because it's going to be a long week. I have to answer customer calls and I barely know what's a handset lol. I find it way too funny. I am not at my place, but I don't mind, I will see how things turn out.

There's at least one thing that I like about the job, it's to re-active a deactivate cell phone number. That's cool. It's make me feel powerful. Lol! I just had the time to handle 4 calls this last Friday. I was getting so hot, it was like I was having a fever or something. There's one call I was able to answer with no help, but for the 3 others, I scream for help. Lol! I actually stand up on my feet and I look around for someone to help me. I have no idea how things will go on this week. If I continue like this, I am going to have the hell of a time, and I am not able to work at what use to be my evening job because this week I have a crazy work schedule, I really don't like it the way it is right now.

We were told during training session that after 3 months, we could choose our work schedule, so we will see about that. But in the meantime, I can only work during the weekends and it really make be feel made about this new job and it's the reason why I wouldn't mind if I get fired. So we will see about it. If I get fired, I won't resist, it will be thank you, bye bye for me. Jobs in a call center is a living hell, especially when the call center is a service provider, because you can get paid at a smaller salary and you get more of stress because the so call business you are working for doesn't want to loose their clients.

I am tired at this time, I get back of work at 20h and I just got the time to make lunch and do my laundry and it's already 22h. My life really suck. lol! Could it be really more bad that what it is right now?

Last October New Brunswick pics

Last August New Brunswick pics

My life as a customer service representative

I pass through the 2 weeks training without too much trouble, if it wasn't for the trainer guy. But anyway, I didn't complaint and it’s a good thing, because I didn’t get fired yet. Lol! They are so in need of people at that call center that some people work sometimes up to 70 hours weekly. So I was really happy to learn that, I which to make that much hours, once I get more used to the job.

I received my first calls today. I answer to about 4 calls. I was so nervous and excited at the same time, it was hilarious, especially when I start putting customer on hold “for one or two minutes” and started running everywhere for HELP. Lol! But it’s actually what happens. And I have been quite lucky because I actually got help almost right away. I don’t know if it’s a bad or a good sign. But anyway, it won’t bother me that much if I get fired from that place, I will explain why.

It’s not that the job is that difficult, but you need to know what your doing, but I have to tell, even if we had a 2 weeks training, I felt completely lost and I couldn’t remember which software was for what and etc. I had been able to handle the calls but it was hard. I will try to read my notes and check over the Web site of the company we are working for as a service customer provider because I am having a hard time.

The work schedule is horrible. I won’t be able to fit my second job in for this week. I will only be able to work at my second work this weekend this week and I am really disappointed and it’s hard to accept. There’s a bunch of things that I wasn’t told at the interview and that I just find out yesterday, and it’s make me feel made because it’s not like the human-resources-girl told me it will be. So nothing work like I expect it will be. And I still don’t have the Internet at home Lol! The plan for me was to work full-time at my 2 jobs. I have been able to do so this week and last week also, because it was training session. I won’t be able to work full-time at the 2 jobs this week and it really make me feel made. I am very angry right now and than anger have to get out of me in a way or in another.

I am being rude by the training guy at work

For a reason or another, I have a poor guy as trainer who strictly look me in the eyes when he speaks in front of the class and who keep saying bad things about my voice. The thing is, I have found that job in a call center.

Since the hours are flexible and that after 3 months we can basically choose our work schedule, I was quite happy about what I have found for job, even if it’s only paid 12$ per hour, because I will be able to combined that work with another job that I have right now. I combined the 2 jobs, 2 full-time jobs by the way. But I don’t mind, since cash keep coming in.

Anyway, I was quite happy about the job until now. It’s like the trainer is getting hard on me for a reason for another and keep ridiculing my voice. I have a girl voice, but it’s a regular girl voice I believe. I have been working in a call center thing doing surveys for several months now and I have been doing ok at the job. I thing it’s a way to make me leave because they seem to let people come in, any kind of really at that job, so I thing the guy want to make me leave. But I will pie on him and won’t leave for nothing in the world, just so he gets upset. And I am about to complaint to their human resources because at the first day of the training session, we had someone from the human resources talking to us, saying we shouldn’t take about religious, no racism, no sexism, etc… So I am about to ask the human resources if intimidation is pat of the training and if I am supposed to get been pushed down during their training session. And that might drive them mad at me.

Because hey, I really don’t give a damn for that job, I can easily find another job someplace else. And after what I might file a real complaint. The poor guy will get what he deserves at the end. I promise. I was looking for a good work experience, not sexual harassment.

I am now a prepaid babe and I still don't have the Internet at home

My blog title resume the situation pretty well. Unfortunately or fortunately for me, I find myself a job very quickly, actually on my first week of job searching, but that was because I was willing to accept any kind of job. And at the end, I land up with a job in a call center. And the "prepaid babe" is just a new job title that I give myself and it's so hilarious! The job is in a call center for customer services for cell phones which is pretty hilarious too.

But the good news is that I have been able to fit my other job in my work schedule and that's very great. I have been working more than I should for this week, but I don't mind woking so many hours if the pay is what I expect at the end.

And for the Internet at my new place, well, I have the Sympatico package, but it's not working and I don't know what to do in order to make it work. I would like to have it fix before Christmas... lol